faqs hallway - FAQs

Whether you’ve only started running your own business and have to hire employees for the first time, or you want to apply for a job in retail, we’ve got all those niggling questions covered. Browse our FAQs to get all the answers to some of the most common questions.

Why should applicants be screened?

Your most valuable resource when it comes to your business is your employees. That is why you don’t want to waste time hiring the wrong applicants and risk having a high personnel turnover.

Running screening test will boost your business output and ensure a powerful workforce.

What are the common expectations of employment screenings?

While there are plenty of great benefits from using employment screening tests, it is not a guarantee that you’ll get the results you expected.

The most common expectations from such screenings are hiring employees that have the necessary skills and personality to fit your workforce.

Why isn’t a resume sufficient to employ someone?

A resume might give you a good indication of the applicants’ experience and background, you’ll have no objective insights to make an informed hiring decision.

Employment screenings allow you to get a bigger picture of every applicant while helping you make an informed decision on whether or not the applicant would be a good fit for your business.

What kind of tests or screenings exists?

In the world of employment screening or pre-employment testing, there are numerous types of tests you can employ. These include sales aptitude tests, customer service tests, integrity tests, and personality tests to name a few.

As the business owner, you need to decide which of these tests will give you the answers you require with regards to the position, industry and business.

What type of test or screening should I employ for my retail business?

At NSA for Retail, we focus on the retail sector. In retail, the most valuable screenings you can perform include sales aptitude screenings, integrity screenings, and of course, customer service screenings.

Running these tests will ensure the candidates you are considering have the required skills and experience to get the job done efficiently.

Should I invest in skills development for my workforce?

We know that every applicant is different, and you may end up hiring someone who fits with the team, but might not have the right skills for the job. In such cases, we highly recommend including skills development programs for your workforce.

On the other hand, even if your workforce has the skills, it never hurts to run skills development programs. It’s great for improving your output and their work experience.

Be sure to visit our FAQ page as we’ll keep updating it with all the latest questions sent in by our readers.